Make Change Happen!

I can help make change happen.

​

I serve clients at every level of their organization, in whatever capacity I can be most useful, whether as a trusted advisor to top management or as a hands-on coach for front line employees.

​

I partner with clients to put recommendations into practice by bringing the right people together to challenge established thinking and drive change and/or transformation, and I am committed to delivering and implementing tangible, real world solutions.

Simon Sinek tells us that "People don’t buy what you do, they buy why you do it. And if you talk about what you believe, you will attract those who believe what you believe."

​

Customer service, leadership, and employee engagement are huge opportunities for improvement across most business sectors. I believe these three levers can help drive your business down the path of constant and never-ending improvement, cost savings and customer delight while having a huge positive impact on your bottom line, Employee Engagement and overall company morale.

• Cost: Lowest competitive cost

• Target: Employees, front-line managers, middle managers, and executives

• Project size: No project or company is too small

• Response time: Fastest response time to begin addressing your opportunities

• Some of the tools & methodologies that can be used, taught and deployed:

  • Leadership

  • Accountability

  • Discipline

  • Lean Manufacturing

    • Driving Waste out of the systems / processes​

  • Six Sigma

    • Reducing variation within the systems / processes​

  • Theory of Constraints

    • Focus of product and information flow throughout the systems / processes​